Micro Case

Deposit payment UX

Anti-refund booking flow

ProductCategory

Product development from concept to launch, including UX research, prototyping, and iterative delivery.

Outcome

No-shows: 32% → 8%, chargebacks: -90%

What we delivered

Anti-refund booking flow

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Our process

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Product

Offer acceptance + PDF

TRM Oferta: online registration and public offer acceptance (end‑to‑end)

Full product flow: registration, public offer acceptance with audit trail, PDF proof with seal/signature, admin panel. Legally compliant, mobile‑first.

3Steps in UX flow

9+Audit fields per record

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Product

RBAC model + cost calculation engine

Restaurant Order & Inventory Management System (end‑to‑end)

Full-cycle restaurant management system: role-based access (Chef, Employee, Accountant, Owner), ingredient inventory with cost tracking, roll recipes with auto-calculated cost/margin, set composition with pricing, order management, supply/write-off logging, accounting with Excel export, analytics dashboards, and a full audit trail for every change.

4User roles (RBAC)

6+Managed entities

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Deposit payment UX

What we delivered

Related flagship cases

TRM Oferta: online registration and public offer acceptance (end‑to‑end)

Restaurant Order & Inventory Management System (end‑to‑end)

More in this category

UX architecture v0

KYC module outline

Security model for stakeholders

Admin dashboard scope

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